Help Center
Everything you need to run your venue from the Service back office.
Browse by topic
Section titled “Browse by topic”Getting startedSign in, set up the venue, invite your team.
ReservationsStatuses, the day views, and the detail of a reservation.
Floor planRooms, sections, tables, and assignment priority.
ServicesService hours, closures, and booking rules.
GuestsGuest profiles, history, and merging duplicates.
FeedbackCollect and follow up on what your guests tell you.
GuaranteesCard imprints, prepayments, and no-shows.
StatisticsCovers, occupancy, and where your bookings come from.
Booking widgetYour venue's online booking form.
SettingsVenue, team, notifications, and access.
BillingSubscription, invoices, and payment methods.
TroubleshootingWhat to check when something does not go as expected.
Use cases
Section titled “Use cases”The everyday moves, step by step.
Create a reservation tonightAdd a reservation in seconds from the day view.
Seat a walk-inSeat a guest without a booking, then free the table again.
Handle a no-showMark a reservation as a no-show and see what that changes.
Approve or decline a requestWork through booking requests waiting for approval.