The mobile app
The Service mobile app shows the same back office as a browser, plus a native sign-in and push notifications. It is available on iPhone and on Android.
Download the app
Section titled “Download the app”The Service app is available on both stores:
Sign in
Section titled “Sign in”Open the app, then sign in with the same Email and Password as the web back office — it is the same account.
Push notifications
Section titled “Push notifications”The first time you open it, the app asks permission to send notifications. Once you grant permission, you receive alerts about your venue on your phone, even when the app is closed. Tapping a notification takes you straight to what it is about.
Notifications follow the person signed in: if someone else signs in to the app on that phone, it stops receiving yours.
These are the same events as the notification center — new reservations, requests to approve, reminders — and each type is set in your notification preferences.
Keep the app up to date
Section titled “Keep the app up to date”When a new version is required, the app shows the Update Required screen and invites you to update it from your app store before continuing. Update it to regain access.
The app’s screens are those of the web back office, adapted to a phone. The rest of this help center therefore applies on mobile just as well as on a computer.